Recently, we covered a guide on how to show a profile picture instead of a video in a Zoom meeting. Several users commented that despite following the steps, the profile picture didn’t show up at times. So we put our detective hat on and investigated what was causing the Zoom profile picture not showing in a meeting issue. We found several fixes and have compiled them in this post.

After a little digging around a few Reddit posts, we realized that some basic things that would go unnoticed were making the profile picture disappear in Zoom meetings. Also, a recent Zoom update of version 5 added a setting that was also responsible for the profile picture issue. So if you are wondering, �Why is my picture not showing in a Zoom meeting?’, we have found the answers.

1. Use Zoom App

Typically, when you click on a Zoom invitation link, you will receive two options � Open in the Zoom app (or Open Zoom Meetings) and Open in the browser (or Cancel). Sometimes, even though you might have clicked on the Zoom app, it doesn’t open the Zoom app. So you attend the Zoom meeting via a browser where you aren’t logged in. That’s why the profile picture doesn’t show up.

The fix is that you need to be careful and see whether you are using the Zoom app (on mobile or desktop) or a browser. What you can do is manually open the Zoom app first on your desktop or mobile and then join a meeting via the meeting code, instead of directly clicking on the invitation link. Lees verder →